2Aready.com Refund and Return Policy
1. Returns
- Eligibility: Items must be unused, in original packaging, and returned within 30 days of delivery.
- Non-Returnable Items: Customized products, clearance items, and any items marked as final sale.
- Process: Contact our customer service team to initiate a return. Include your order number and reason for return.
- Shipping: Customers are responsible for return shipping costs unless the return is due to our error.
2. Refunds
- Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Partial Refunds: May be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.
3. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service.
4. Damaged or Defective Items
- Notification: Report any damaged or defective items within 7 days of receiving the order.
- Resolution: We will provide a replacement or refund, including shipping costs.
5. Contact Information
- For any questions regarding our refund and return policy, please contact our customer service team at support@2Aready.com or call us at [phone number].
By purchasing from 2Aready.com, you agree to this Refund and Return Policy.
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