ERGO TACTL DLX AR15/M16 SUREGRIP OD

2A Ready Warranty Policy

Limited Warranty

2A Ready warrants that the firearm related parts we sell ("Products") will be free from defects in materials and workmanship for a period of one year from the date of purchase (the "Warranty Period"). This warranty applies only to the original purchaser of the Product and is not transferable.

What is Covered by this Warranty:

This warranty covers defects in materials and workmanship of the Products purchased from 2A Ready.

What is Not Covered by this Warranty:

This warranty does not cover:

• Defects caused by normal wear and tear, misuse, abuse, neglect, accident, improper storage, or unauthorized modifications.
• Defects caused by the use of improper ammunition or cleaning solvents.
• Defects in consumable parts such as springs, recoil rods, and magazines.
• Cosmetic blemishes or imperfections.
• Products purchased from unauthorized dealers.
• Ammunition (due to manufacturer warranties).

Warranty Service:

If you believe your Product is defective during the Warranty Period, please contact our customer service team by email at support@2aready.com. We will work with you to troubleshoot the problem and determine if the warranty applies.

If the warranty applies, we will, at our sole discretion, either repair or replace the defective Product. Repaired or replacement Products will be warranted for the remainder of the original Warranty Period.

Shipping Costs:

You are responsible for shipping the Product to us for warranty service. We will cover the cost of return shipping to you.

Limitations of Warranty:

This warranty is the sole and exclusive warranty made by 2A Ready concerning the Products. No other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose, are made.

Our liability under this warranty is limited to the repair or replacement of the Product, at our sole discretion. We shall not be liable for any incidental, consequential, or special damages arising out of or in connection with the use of the Products, even if we have been advised of the possibility of such damages.

Governing Law:

This warranty shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.

Contact Us:

If you have any questions about this warranty, please contact us at:

2A Ready support@2aready.com

Please Note:

This warranty policy applies to firearms related parts sold by 2A Ready. Warranties for other products, such as ammunition or accessories, may vary depending on the manufacturer. Please refer to the specific product information for details.

We recommend that you keep a copy of your original receipt and proof of purchase for your records.

2A Ready Return Policy

Thank you for shopping at 2A Ready! We appreciate your business and want to ensure a smooth and hassle-free experience. This policy outlines the conditions under which you may return an item purchased from our online store or physical location.

Returns and Exchanges:

• Ammunition: Ammunition returns are strictly prohibited due to safety regulations.
• Other Products: You may return unopened and unused merchandise (excluding ammunition) within 30 days of purchase for a full refund or exchange. The returned items must be in their original packaging with all tags and manuals attached.

Return Process:

• To initiate a return, please contact our customer service team by phone at email at support@2aready.com
• We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
• You are responsible for all shipping costs associated with returning an item, unless the return is due to our error.
• Once we receive the returned item and verify its condition, we will process your refund or exchange within 5 business days. Refunds will be issued to the original method of payment used for the purchase.

Exceptions:

• We reserve the right to deny returns or exchanges for items that do not meet the above conditions, or for items that show signs of wear or misuse.
• Custom-ordered items or specially priced items may have different return policies. Please refer to the specific product information for details.

Please Note:

• It is important to inspect your order upon arrival. If you receive an incorrect or damaged item, please contact us immediately.
• This return policy applies to purchases made online at 2aready.com 

We hope this return policy provides you with clear information. If you have any questions, please don't hesitate to contact us.